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Pricing and Billing
Do I have to pay sales tax?
  Taxes are charged based on the final destination of the order. We are required to charge the following tax rates by the Canadian Government:

Canada
  • Alberta - 5% GST
  • British Columbia 5% GST
  • Manitoba 5% GST
  • New Brunswick - 13% HST
  • Newfoundland & Labrador - 13% HST
  • Northwest Territories - 5% GST
  • Nova Scotia - 15% HST
  • Nunavut - 5% GST
  • Ontario - 13% HST
  • Prince Edward Island - 14% HST
  • Quebec - 5% GST
  • Saskatchewan - 5% GST
  • Yukon - 5% GST
United States
  • No taxes are charged on orders to the United States.
International
  • No taxes are charged on international orders.
I have a question on my charges.
  Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
I need a copy of my receipt/invoice.
  Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  Your credit card will be charged within 24 hours prior to shipment of your item(s).